bdt89's Privacy Policy

bdt89 is a trusted online casino and betting platform operating for users in Bangladesh. This Privacy Policy ("Policy") applies to the bdt89 website and all related services.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and how we keep your information secure. By using our website or services, you are considered to have given your consent to the terms of this policy.

This policy has been prepared in accordance with the data protection laws and guidelines in force in Bangladesh and follows internationally recognised data protection practices.

2.1 Information You Provide Directly

When you register with bdt89, log in, or contact us, we may collect the following information:

• Full name and date of birth (for age verification purposes)
• Valid email address
• Mobile number
• Residential address
• Government ID or passport details (for identity verification purposes)
• Payment information such as bKash, Nagad, Rocket, or Upay number

2.2 Automatically Collected Information

Some information is collected automatically while you use our services:

• IP address and device identifier
• Browser type and version
• Operating system
• Time spent on the website and page visit history
• Referral URL and search keywords
• Geolocation data (at city level)

2.3 Transaction & Activity Information

As part of managing your account, we store the following information:

• Deposit and withdrawal history
• Betting and gaming activity history
• Details of bonuses and promotional offers claimed
• Customer support contact history
• Account login and logout times

3.1 Core Service Operations

bdt89 uses your information primarily for the following purposes:

• Account registration, verification, and management
• Processing financial transactions
• Ensuring a safe and fair gaming environment
• Resolving user issues and providing customer support
• Meeting applicable legal and regulatory obligations

3.2 Security & Fraud Prevention

We use information to protect the interests of both you and us:

• To detect and investigate suspicious transactions
• To prevent multiple accounts or fraudulent activity
• To meet legal obligations related to anti-money laundering
• To address cybersecurity risks

3.3 Service Improvement & Personalisation

We use information to provide you with a better experience:

• To analyse your preferences and interests and present relevant games and offers
• To improve website performance and usability
• To save your language, currency, and other preferences
• To monitor usage patterns to ensure responsible gaming

4.1 SSL Encryption & Technical Protection

bdt89 uses industry-standard security technology to protect your information. SSL encryption technology is applied on our platform, ensuring that all data exchanged between your browser and our servers is transmitted in encrypted form. This makes it impossible for any third party to intercept or read your information.

Our server infrastructure undergoes regular security audits, and we apply the latest security patches and updates.

4.2 Data Retention Period

We retain your information only for as long as necessary:

• All information is retained while your account remains active
• Even after account closure, certain information may be retained for a specified period due to legal and regulatory obligations
• Financial transaction records are kept for the period required under applicable laws
• Once the retention period ends, data is securely deleted or anonymised

4.3 Access Controls

Access to your information is strictly controlled. Only authorised staff who require this information to operate the service can view your data. All staff are bound by confidentiality agreements and have received data protection training.

5.1 When We Share Information

bdt89 never sells your personal information or transfers it to third parties for advertising purposes. Information may be shared only in the following limited circumstances:

• Payment processing: Necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions
• Game providers: Certain information may be shared with licensed game provider companies for the technical operation of services
• Legal requirements: Information may be provided to relevant authorities in the case of a court order or legal obligation
• Fraud prevention: Limited information may be shared to assist in investigating fraudulent activity

5.2 Third-Party Responsibilities

Our agreements with the third parties we share information with include data protection terms. These parties are required to use the information only for specified purposes and are not permitted to independently sell or distribute your information.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. bdt89 uses the following types of cookies:

• Essential cookies: Required for the core functionality of the site, such as maintaining your login session
• Functionality cookies: To remember your preferences and settings
• Analytics cookies: To understand how the site is used, which helps us improve our services
• Security cookies: Help prevent fraud and unauthorised access

6.2 Controlling Cookies

You can control or decline cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly. In particular, without essential cookies you will not be able to log in to your account correctly.

7.1 Right to Access & Correct Information

As a bdt89 user, you have the following rights:

• Access: The right to know what information we hold about you
• Correction: The right to request correction of inaccurate or outdated information
• Deletion: The right to request deletion of your information under certain conditions
• Objection to processing: The right to object to the processing of your information for specific purposes
• Portability: The right to receive your information in a structured and readable format

7.2 How to Exercise Your Rights

To exercise any of your rights or to make any request related to your information, please contact our customer support team. We will process your request as quickly as possible. Please note that in some cases, deletion of data may not be possible due to legal obligations or legitimate business reasons.

bdt89 is a platform operated exclusively for those aged 21 and above. We do not collect information from minors, nor are they permitted to use our services.

We have age verification measures in place during the registration process and may request additional identity documents if needed. If we become aware that a minor has registered on our platform, that account will be immediately closed and the associated information will be securely deleted.

Parents and guardians are encouraged to monitor their children's internet use and to use parental control software where necessary.

bdt89 reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed when you access the website
• The date of the change will be noted on the policy page

If you continue to use the service after the changes, you are considered to have given your consent to the updated policy. We recommend that you review this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please get in touch with us.

[email protected]

Via 24/7 live chat (support available in Bengali and English)

Our customer support team is available 24 hours a day, 7 days a week. We take any concerns about your privacy seriously and are committed to resolving them as quickly as possible.